Help Desk
Tired of bots, Ai chats & long hold times – Our help desk is proudly old school.
Our fibre network support team is dedicated to keeping you informed, resolving your issues and ensuring that you have best internet experience possible, we pride ourselves on service excellence, and have a proven track record of offering first class service
REPORT AN ISSUE
Having technical difficulties? Report an issue 24/7 & we’ll gladly get you taken care of ASAP!
FAQS HELP
Check the frequently asked questions, or ask a new one, so that the answers can help other clients.
GET IN TOUCH
Still can’t find what you’re looking for? Get in touch with us. We’re happy to help, and take calls from 8am – 9pm.
Human Help Desk – First-class Support
Our fibre network support team is dedicated to keeping you informed, resolving your issues and ensuring that you have best internet experience possible, we pride ourselves on service excellence, and have a proven track record of offering first class service
30 second – average hold time on support calls.
24 hour – average support ticket resolution time.
99.9% – Network up time, keeps you connected.
