TERMS & CONDITIONS.
For purposes of these Conditions, unless the context indicates otherwise, the words and expressions set out below shall have the meanings assigned to them and cognate expressions shall have a corresponding meaning, namely:

1.1. “Acceptable Use Policy” the acceptable use policy of Cool Ideas from time to time which forms part of the Conditions;
1.2. “Affiliates” the directors, managers, shareholders or members, agents, representatives, holding companies and subsidiary companies (as those terms are defined in the Companies Act, 2008) of Cool Ideas;
1.3. “Applicable Laws” all applicable laws and regulations in the RSA and/or internationally, as the case may be;
1.4. “Application Form” the Cool Ideas application form and / or email request, completed by the Customer setting out the services which the Customer wishes to purchase from Cool Ideas (for example, Fibre-To-The-Home internet);
1.5. “Business Customer” a Customer that:
1.5.1. is a juristic person; and

1.5.2. operates with more than 5 registered employees; and/or

1.5.3. has requested business-specific services to be rendered by Cool Ideas to it;

1.6. “Conditions” these terms and conditions for the provision and use of the Services (including all rules, policies, procedures, and notices applicable thereto) which are set out in this document and which may be amended by Cool Ideas from time to time without notice to any third party or user;
1.7. “Cool Ideas Infrastructure” the network and systems of Cool Ideas used to provide services to its customers and users;
1.8. “Cool Ideas” Cool Ideas Service Provider, a private company with registration number 2016/046103/07 incorporated under the laws of the RSA;
1.9. “CPA” the Consumer Protection Act, 2008;
1.10. “Customer Premises” the address provided by the Customer in the Application Form for purposes of installing the Equipment and at which the Services will be utilised;
1.11. “Customer Zone” Customer portal where invoices and services can be maintained. https://Coolzone.cisp.co.za;
1.12. “Customer” the person who will be liable for compliance with the Conditions and who:
1.12.1. has applied for the Services (using an Application Form or otherwise); and/or

1.12.2. Cool Ideas has agreed to provide the Services to; and/or

1.12.3. will be liable for the payment of the Fees; and/or

1.12.4. makes use of the Services;

1.13. “Equipment” the equipment (being moveable property) specified in the Application Form and supplied by Cool Ideas to the Customer on the basis of a loan, rental or otherwise, to enable the Customer to utilise the Services;
1.14. “Fees” the fee payable by the Customer to Cool Ideas in consideration for the provision of the Services;
1.15. “Invoice Date” the date on which Cool Ideas issues the Invoice to the Customer (which date is reflected on the Invoice), being the date specified by the Customer in the Application Form;
1.16. “Invoice” the invoice issued by Cool Ideas to the Customer setting out the Fees (which may include an itemised bill on request or where this is specified as part of the Services provided to the Customer);
1.17. “Parties” the Customer and Cool Ideas (or any one of them as the context requires);
1.18. “Prime Rate” the prime interest rate charged from time to time by Cool Ideas’ commercial bankers to its most favoured corporate customers in respect of unsecured overdraft draft facilities;
1.19. “RSA” the Republic of South Africa;
1.20. “Services” the service/s provided by Cool Ideas to the Customer as per the Application Form, including all software and Equipment necessary for the provision of the Service/s;
1.21. “VAT” value-added tax as defined in the Value-Added Tax Act, 1991;
All monetary amount in these Conditions are exclusive of VAT, unless otherwise stated.
In circumstances of the CPA being applicable to these Conditions, the provisions of the CPA will prevail in the event of a conflict between any provision of the Conditions and the provisions of the CPA.