The Service Experience with my Internet Service Provider The information we need from you is limited to this page only as we appreciate that your time is valuable.Please tell us more about the service experience/s with your Internet Service Provider and Evotel. We need to: Better understand specific issues so they can be addressed; Know of specific details you may want us to be aware of so we can assist you to resolve this issue faster; Know who the ISP is; Know your contact details so we can get back to you with a response. You will have a response from us within 3 days if you provide all the necessary information.In terms of the information you have provided, be aware that: We will only provide this information to your ISP if you specifically consent to us doing so below. All of the information you provide us with will be treated confidentially in line with the Protection Of Personal Information Act (POPIA) Please tell us which statements apply to your experience/s with your ISP (Internet Service Provider) and Evotel. Do this by indicating where you have experienced a specific issue. You can tick more than one box per statement if you wish. I am not able to talk to a person, rather than a machine, when I need to Sales / Signup Installation Technical Support Billing They do not operate at convenient hours Sales / Signup Installation Technical Support Billing They are not familiar with the services they sell Sales / Signup Installation Technical Support Billing I did not receive prompt service from employees Sales / Signup Installation Technical Support Billing I did not receive individualised attention Sales / Signup Installation Technical Support Billing Employees do not have the necessary support to do their job well Sales / Signup Installation Technical Support Billing Service is not delivered within the time promised Sales / Signup Installation Technical Support Billing I did not get responses within the timeframe that was promised Sales / Signup Installation Technical Support Billing The installation process did not go well Sales / Signup Installation Technical Support Billing There is a problem with the equipment provided Sales / Signup Installation Technical Support Billing I did not feel reassured that problems will be resolved Sales / Signup Installation Technical Support Billing I cannot depend on them to do what they promise Sales / Signup Installation Technical Support Billing Employees are not willing to assist Sales / Signup Installation Technical Support Billing Employees are not trustworthy Sales / Signup Installation Technical Support Billing I do not feel safe when dealing with them Sales / Signup Installation Technical Support Billing Employees are not polite Sales / Signup Installation Technical Support Billing Employees did not understand my needs Sales / Signup Installation Technical Support Billing Employees do not have my best interests at heart Sales / Signup Installation Technical Support Billing Which ISP (Internet Service Provider) are you using?(Required)AcceleritAfrihostAxxessCiti TechClear AccessCool IdeasCrazy WebC-WayCW-WispCybersmartDavo CorpE-WISPFibre FirstFibre NinjaFliberGoldfieldsHome ConnectIclixImagineInfinity WirelessLevel 7Link UpMWEBNet 4Net99Octopi Smart SolutionsOpen LinkPacketskyPresconnectRocketnetRogueRSA WebSmart SolutionsSession TelecomsSkyworksSmart FutureSupersonicVoxWeb ConnectionWebsquadWebafricaWirulinkWitronicsZonke WifiPlease provide us with specific details you may want us to be aware of so we can assist you to resolve this issue(Required)Name(Required) First Last Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Email Phone(Required)Your consent(Required) I understand how my information will be used and that it is in accordance with the POPIA ActYour consent I consent to having this information shared with my ISPCommentsThis field is for validation purposes and should be left unchanged.